Privacy & Cookie Policy
At Ballates Studio Inc., we are committed to protecting your personal data and your right to privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the LGPD, GDPR, and international data protection standards.
1. Who We Are
Ballates Studio Inc. - www.ballatesmethod.com
Operated via the Hotmart Platform
Contact: team@ballatesmethod.com
2. What Data We Collect
We may collect the following data from you:
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Name and email (when you register or subscribe)
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Payment details (processed securely by Hotmart — we do not store your card information)
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Answers from questionnaires (for onboarding and personalization)
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Usage data (such as browser type, pages visited, and IP address)
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Voluntarily submitted data (e.g. messages, feedback)
3. How We Use Your Data
We only use your data for:
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Granting access to our digital content
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Sending important updates, class reminders, or newsletters (if opted in)
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Providing personalized support and improving your experience
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Ensuring platform security and legal compliance
We do not sell or share your data with third parties for commercial purposes.
4. How Your Data Is Stored
All data is securely stored on encrypted servers hosted by Hotmart and other trusted third-party services (such as email marketing tools), protected with industry-standard measures.
We retain your data for the duration of your subscription or as required by law.
5. Your Rights
Under LGPD and GDPR, you have the right to:
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Request access to your personal data
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Correct or update your information
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Withdraw consent or request deletion
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File a complaint with a data protection authority (if needed)
To exercise any of these rights, email: team@ballatesmethod.com
6. Cookie Policy
What Are Cookies?
Cookies are small text files that your browser stores to improve your experience. They help us understand usage behavior, remember your preferences, and optimize our website performance.
What Cookies We Use:
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Essential cookies – required for the site to function
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Performance cookies – analytics (ex: Google Analytics)
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Marketing cookies – for personalized content and retargeting (if enabled)
Managing Cookies:
You can modify your browser settings to block or delete cookies. Note: disabling some cookies may affect website functionality.
You can also manage cookie preferences via the consent banner on our website.
7. Data Processors & International Transfers
We rely on trusted platforms such as Hotmart, Google, and Wix, which may store data on servers outside your country home. All providers comply with international data protection standards.
8. Policy Updates
This policy may be updated occasionally to reflect legal changes or platform improvements. We recommend checking it periodically. When material changes occur, we’ll notify you by email or platform notice.
9. Contact
For questions about your data or this policy, contact us at: team@ballatesmethod.com
We are here to support you with grace, transparency, and care.
Last Updated: June 2025.